From Project Administration to Purpose-Built Project Automation that Empowers Your Teams
Project-Driven Business Needs in the Digital Age
Are you a project-driven business, such as an engineering firm, ETO manufacturer, bio-pharma CDMO, or a construction company, trying to make Microsoft Dynamics 365 Finance your single source of truth? You’re on the right track. The modern enterprise needs a powerful ERP system to streamline operations, and D365 is a fantastic foundation.
But for organizations whose core business lives and dies by the success of their projects, the native tools may not be telling the whole story. While D365 Finance provides a robust framework, it was not originally designed for the unique complexities of managing high-value, long-term projects at scale.
As a project organization, the key question is: how much does your system truly empower your teams? This article will try to help you answer this question by exploring the level of empowerment offered by native D365 Finance and Project Operations, uncovering where its capabilities can fall short, and outlining what to look for in a purpose-built solution to bridge that gap should your organization require it.
Foundational Administration with Dynamics 365 Project Operations
The core of D365 Finance offers the Project Operations module that serves as a solid financial foundation for managing project-related work. Depending on how you deploy it, Project Operations will provide different levels of capabilities. For the purpose of this article, we will focus on the module inside D365 Finance, called Project Management & Accounting.
This module provides a powerful set of tools that primarily empower the finance and accounting teams by centralizing high-level financial data and ensuring compliance.
This module offers several key features that are essential for any business:
- Project Types: It supports various project types, including Fixed Price, where a lump sum is billed for a specific scope of work, and Time & Material, which invoices customers based on hours and resources used. It also allows for Internal and Investment projects.
- Financial & Cost Tracking: The module helps manage labor costs, material transactions, and expenses. Project costs can be tracked against a budget, ensuring that financial data is centrally located within the ERP.
- Invoicing & Revenue Recognition: Project Operations streamlines customer invoicing and offers different methods for revenue recognition, such as the widely used “percentage of completion” method for compliance and accurate reporting.
- Timesheets & Expense Tracking: These basic functions allow employees and contractors to record their time and expenses directly in the system, providing a basic level of project data capture.
In short, the Project Operations module in D365 Finance provides some essential ERP functionality for projects. It’s a great starting point, as it empowers the back office with the financial control needed to run a project-based business.
Learn how to empower your people and processes with D365. All of them.
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Managing Projects in D365 FinanceMost project-driven organizations using Microsoft Dynamics 365 Finance still rely on spreadsheets and disconnected tools to manage complex projects. How do you fix that?
This quick-read guide helps you understand how to use D365 Finance to empower your people and processes across the board:
- What your people do today that they shouldn’t have to
- Why D365 Finance (even with Supply Chain) leaves a project control gap that bogs down your people
- What critical processes are missing in D365 for project companies
- What PlanAutomate has that Project Operations does not—and when to use each
- How to decide which solution is right for your project environment
The Gaps to Look for in Project Operations
While the Project Operations module in D365 Finance is a great financial tool, it often falls short in some key areas for project-driven companies. For organizations that need to manage complex, high-value projects, the system provides some basic financial bookkeeping but often leaves project managers feeling more like data administrators than strategic leaders. This is where the limitations of the system become apparent:
- Lack of a Unified System: Teams often find themselves still relying on spreadsheets and disconnected tools for detailed project operations, including estimations, work breakdown structures (WBS), advanced schedules, and risk management. This creates data silos and a fragmented view, making it nearly impossible to have a single source of truth. The result is a disempowered team that spends time reconciling data instead of collaborating.

- Reactive, Not Proactive: The native tools are good for financial record-keeping, but they typically lack real-time insights for project managers that enable them with actionable intelligence and foresight as to where the project is headed. This leaves project teams in a reactive state, spending more time firefighting problems rather than proactively managing them.
- Focus on Accounting, Not Project Management: The system is built for accounting financial control, but not for automating and controlling the entire project lifecycle. This leads to a lot of manual administrative work, like data consolidation, reporting, and constant updates, that bogs down project professionals and prevents them from focusing on strategic outcomes.
- The “One-Size-Fits-All” Problem: D365’s general-purpose nature doesn’t fully cater to the unique governance, modeling, and operational needs of many project-driven industries. Without purpose-built functionality, companies often have to make costly and risky customizations or compromise on their processes, which can limit the team’s ability to operate efficiently.
Bridging the Gap: What to Look for in a Purpose-Built Solution for D365
When native D365 Finance and Project Operations capabilities fall short, project-driven businesses need a solution that is purpose-built to extend their investment. This is where a comprehensive project automation system can make the difference by providing a new level of empowerment.
Here are the key capabilities such a system should offer:
End-to-End Unification
A solution should unify project operations, financials, and analytics into a single system of record, eliminating data silos and creating a single source of truth. This empowers every team, from finance to operations, with the same data, enabling confident and collaborative decision-making.
Proactive Project Intelligence
It must go beyond simple reporting of how things were two weeks ago, or longer. It should offer real-time visibility into all project KPIs. With the help of AI, it can even provide project managers and executives with better foresight to help identify risks before they escalate. Providing real-time alerts and offering actionable recommendations to keep projects on track empowers project professionals with the foresight to be proactive leaders.
Elevate the Project Management Role with Automation
The system should automate low-value administrative tasks, such as reporting, data consolidation, and manual updates, freeing project professionals to focus on strategic, high-value work that drives project success. This empowers teams to own outcomes, not just processes.
Native D365 Finance Integration
True enterprise value comes from a solution that is natively embedded in the D365 platform, not a disconnected bolt-on. This empowers users with a consistent experience, shared data, and streamlined processes across all departments, eliminating the delay, risk, and cost of third-party integrations.
Full-Service Partnership
Beyond the system itself, you should look for a partner in your transformation journey with Dynamics. The ideal partner should offer not just the software, but also a process-first approach to D365 implementation and consulting, ensuring maximum impact and faster time to value. This empowers your business with the expertise to navigate complex transformations successfully.
Introducing PlanAutomate: PlanAutomate is a project automation platform that delivers all of these essential capabilities. It is a purpose-built solution that extends and enhances your investment in Microsoft Dynamics 365 Finance, helping you transform and empower your entire project organization.
From Project Administration to Project Automation that Empowers People
While D365 Finance provides a strong financial foundation, it’s a platform that can be elevated to meet the unique needs of project-driven businesses. The right solution goes beyond basic accounting and helps you plan, execute, and govern projects with greater efficiency, predictability, and profitability.
By choosing a purpose-built project automation platform, you can empower your teams and ensure your business thrives.
Is your organization ready to transform project administration into project automation? Discover how PlanAutomate can help you get the most out of your Microsoft Dynamics 365 investment.